Regional Service Manager

We are recruiting multiple RSM for our operation, www.bigfix.in, previous experience with Nokia, Samsung, Sony will be a big plus. Compensation as per industry standards.

Interested candidates please call +919790946899 or mail to: hr@bignetwork.in

Job Description: Assisting the company to achieve its goals and objectives by region is the responsibility of a Regional Manager is to improve productivity, customer relations and service, and surpassing regional goals. To do this, managers coordinate with, mentor and motivate sales leaders, technicians and branch managers. Managers also oversee consultants and external service providers like advertising agency, ecommerce development team etc…

They conduct store and site visits to assess the conditions and recommend changes. Managers also do periodic performance evaluations to ensure that their team is on the right path to achieving their goals.

The responsibilities of a Regional Manager include:
•  Visiting store locations
•  Working with store managers
•  Assessing the productivity and achievements of the stores
•  Recommending changes
• Mentoring employees
•  Implementing and enforcing company regulations
•  Planning and coordinate sales training sessions
•  Recruiting, interviewing and dismissing employees
•  Reviewing measures to achieve performance targets
•  Attending conferences, events and meetings
•  Leading by example
•  Preparing, reviewing and reporting on budgets and expenditure
•  Negotiating contracts and deals

In this job, managers may work long hours or shifts. They work out of an office but do travel to sites and branch offices. They receive travel, uniform and meal allowance, as well as other employee benefits. Remuneration for Regional Managers may include commissions and bonuses.

Skills

• Supervisory skills
• Strategic planning
• Meeting deadlines
• Following regulations
• Customer service
• Quality and goal orientation
• Communication and listening
• Public speaking
• Staff assessment and motivation
• Numeric reporting
• Resilience and professionalism
• Negotiating and Networking
• Mentoring and training
• Technology skills
• Telephone skills
• Team collaboration and leadership
• Forecasting and project management
• Prioritization

Education

Regional Service Managers require at least a first degree from a Business related course. They should also have prior working and managerial experience. Having a good record of accomplishment as a recruitment manager is also valuable to attaining a job as a Regional Manager. Employers offer internal training on the products and services offered by the company.